Understanding safety holistically –
without oversimplification.
Weekly articles from research and consulting practice: safety culture, human factors, high-reliability organisations, learning from incidents, and risk management. Every Monday.
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Checking Instead of Writing: Generative AI and the Check That Is First to Go Under Pressure.
Read article: Checking Instead of Writing: Generative AI and the Check That Is First to Go Under Pressure.Generative AI brings a safety promise into the office: the AI drafts, a human checks. That hands the human exactly the task Lisanne Bainbridge warned…
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Bainbridge: Ironies of Automation – and What Is Left for the Human.
In 1983 Lisanne Bainbridge wrote five pages for a control engineering journal. Her finding: we automate whatever can be automated, and the human gets the…
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What a Workaround Keeps Quiet
In American hospitals, nurses stuck barcodes to doorjambs so they didn’t have to scan at the bedside. The workaround is sensible, and it defeats the…
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Snook: Friendly Fire – and the Explanation Without a Culprit.
On 14 April 1994, two US F-15s shot down two US Black Hawks over northern Iraq. Twenty-six people died. Scott Snook spent two years looking…