• Tailoring Safer Systems

    The New View of Human Error

    In this article, I will focus on the the Old View and the the New View of human error[1]. This is a first, short introduction, which lays the ground for further articles on this interesting topic. The term ‘New View’ is already 20 years old and basically not that new anymore. However, in many minds and subsequently in numerous organizations, the New View has not yet become established. Errors occur in every company. Fortunately, these mistakes usually have no consequences and often they are not even noticed. But unfortunately, sometimes there is financial impact or even personal injury. But why are these errors happening? Are these avoidable mistakes by individuals…