The environment in which companies operate is subject to a constantly high level of dynamism. Not only in the area of (system) safety, but also in daily competition, companies are forced to reinvent themselves again and again. They must adapt to volatility, deal with uncertainty, successfully manage omnipresent complexity and make quick decisions in situations of ambiguity (VUCA) in order to successfully hold their own against their competitors. Employees at all levels are confronted with the same challenges when performing their tasks. In most cases, they are no longer just a cog in the system, exercising a specific, well-defined task at a predefined pace, but are confronted with dynamic situations…
The challenges for organizations in the 21st century have become ever more complex imposing the need on organizations to adapt to local and global changes. This puts pressure on all levels of the workforce and increases tension between management and employees. The human factors and ergonomics community has recognized the need to also apply HFE principles to the organizational level and introduced the ISO standard for human-centred organization (ISO 27500). In this article I am briefly explaining some of the issues that modern organizations face and how ISO 27500 can provide guidance on a more sustainable approach on human resource.
Automation in complex socio-technical systems in order to achieve optimal human performance is an important aspect for many companies in the further development of their systems. It is about increasing system safety, as well as system capacity and the optimal use of resources to meet future requirements. But automation in complex socio-technical systems is a major challenge, and there are numerous aspects to consider. This article provides an overview of how to overcome these challenges.
Today, companies are faced with ever increasing complexity. On the one hand, companies themselves are complex, socio-technical systems, and on the other hand, they are embedded in a complex environment with numerous known and unknown factors. How can an organization successfully keep up with these constantly increasing demands? Findings from High Reliability Organizations (HRO) can help to successfully master this challenge.